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Privacy Policy for Industrial Curtained Manufacturer

Effective Date: 07/12/2023

At HW, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from individuals who visit our website, use our services, or interact with us in any other way. By accessing or using our website or providing your personal information to us, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you provide it to us voluntarily. This information is collected for the purpose of fulfilling your requests, processing orders, providing customer support, and communicating with you.

1.2 Website Usage Information: When you visit our website, we may collect non-personal information such as your IP address, browser type, device information, operating system, and browsing behavior. This information is collected through the use of cookies, web beacons, and similar technologies. It helps us improve our website, analyze trends, and enhance your experience.

  1. Use of Information:

2.1 We may use the personal information we collect to:

  • Process and fulfill your orders for our products or services.
  • Respond to your inquiries, requests, or customer service inquiries.
  • Send you important administrative information, such as order confirmations and updates.
  • Provide you with marketing communications, newsletters, and promotional materials (where permitted by applicable law) unless you opt out.
  • Improve our products, services, and website based on your feedback.
  • Protect against fraudulent or unauthorized transactions and ensure the security of our website.

2.2 We may use non-personal information for statistical purposes, website administration, and to improve our services.

  1. Disclosure of Information:

3.1 We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These service providers are obligated to maintain the confidentiality and security of your personal information and are restricted from using it for any other purpose.

3.2 We may disclose personal information if required by law, to protect our rights, or to comply with a judicial proceeding, court order, or legal process.

  1. Data Security:

4.1 We implement appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Choices and Rights:

5.1 You have the right to review, update, or delete the personal information we hold about you. To exercise this right, please contact us using the contact information provided below.

5.2 You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each communication or by contacting us directly.

  1. Children’s Privacy:

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without appropriate consent, please contact us, and we will promptly delete such information.

  1. Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

HW

27982 W Commercial Ave

Lake Barrington IL 60010

847-381-1878

info@dividerandcurtain.com

Please allow us a reasonable period of time to respond to your inquiries and requests.